Return
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How long do I have to return an item?
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All returns must be made within 3 days of purchase. ( Bahrain ) Products must be in sellable condition.
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I need to return an opened item that was received broken.
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Please call our Customer Care staff at 66644010. When you describe the damage to them, they can assist with a replacement. Please save the box and all packaging paper as a claim with ARAMEX or Internal Delivery Team may be required.
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I didn’t open the item.
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You can return the new, unopened item for a full refund to the payment method you used. Some exceptions apply.
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Can I return/exchange a gift without the purchaser knowing?
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Yes! You will need to call our Customer Care staff 66644010Â so they can look up the original order and advise you how to continue.
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When can I expect my return to be processed?
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Most returns are processed within 1-3 business days after we receive the clear details.
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Will I be charged shipping for my return?
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We will charge 1BD as delivery charges.