Privacy & Security
Privacy & Security
At Playbh.com, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect personal information from you when you visit our site, register an account, place an order, or contact us for support. The types of information we may collect include:
-
Personal Identification Information: Name, email address, phone number, billing/shipping address, and payment information.
-
Non-Personal Information: IP address, browser type, device information, and browsing behavior on our website.
2. How We Use Your Information
We use the collected information to:
-
Process your orders and deliver the products you've purchased.
-
Improve customer service and personalize your shopping experience.
-
Communicate with you about your orders, including shipping updates and promotions.
-
Send marketing and promotional emails (if you have opted in to receive them).
-
Prevent fraud and ensure the security of our website and transactions.
3. Data Protection
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include password-protected directories and databases to safeguard your information.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us analyze website traffic, remember your preferences, and ensure the website operates smoothly. You can disable cookies through your browser settings, but doing so may affect your user experience on the site.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and fulfilling orders. These providers include payment processors, delivery services, and marketing partners. All third parties are obligated to keep your information confidential.
6. Partial Purchases
If you make a partial payment or installment purchase, we will collect the necessary payment details to process the transaction and monitor payment progress. We will store your purchase details to keep you updated on your payment schedule, and you may receive notifications about any remaining balance, due dates, or installment reminders.
7. Reviews
If you submit a review on our products, we may collect your name, email, and feedback. Your review may be posted publicly on the product page to assist other customers in their decision-making process. By submitting a review, you consent to the use of your comments and feedback in line with our privacy practices.
8. Personalization
To enhance your shopping experience, we may use your browsing history and purchase behavior to provide personalized product recommendations, promotions, and offers tailored to your preferences. This helps us deliver a more customized shopping experience based on your interests.
9. Newsletters & Emails
By subscribing to our newsletter or opting in to receive promotional emails, you agree to receive regular updates about new products, sales, events, and other exciting news. You can unsubscribe from our emails at any time by clicking the unsubscribe link included in every email we send or by contacting our support team.
10. Third-Party Links
Our website may contain links to other websites that are not controlled by us. Once you leave our site, we are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any external sites you visit.
11. Your Rights
You have the right to access, correct, or delete your personal data. If you wish to request this, please contact us through the details provided below. You can also opt out of receiving marketing emails by unsubscribing through the link provided in each email.
12. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal data from children. If we discover that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information.
13. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any updates will be posted on this page, and the revised policy will be effective as of the date of posting. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
-
Email: sales@playbh.com
-
Phone: +973 6664 4010 / +973 3651 1630
-
Address: Shop 123, 1st Floor, Saar Mall, Bahrain