Privacy & Security

Privacy & Security Policy

At Playbh.com, operated by Play Fair Sale Games W.L.L, safeguarding your privacy and complying with Bahrain’s Personal Data Protection Law (PDPL) is a core priority. This Privacy Policy explains how Play Fair Sale Games W.L.Lcollects, uses, stores, and protects your personal information in accordance with the PDPL. By using our website or services, you agree to the practices described in this policy.

1. Controller and Legal Entity

Play Fair Sale Games W.L.L, a company registered in the Kingdom of Bahrain, is the Data Controller responsible for your personal data processed through Playbh.com. All processing activities are undertaken in compliance with the provisions of Bahrain’s Personal Data Protection Law (PDPL), Law No. 30 of 2018.

2. Personal Data We Collect

We collect and process personal data when you interact with our website and services. This may include:

a. Personal Identification Data
Name, email, phone number, billing/shipping address, payment and transaction details.

b. Usage and Non-Personal Data
IP address, device and browser information, cookies, and analytics data collected when you visit the website.

3. Lawful Basis for Processing

Under the PDPL, personal data must be processed lawfully, fairly, and transparently. Play Fair Sale Games W.L.Lprocesses data when:

  • Processing is necessary to perform a contract with you (e.g., order fulfillment).

  • You give explicit consent (e.g., for marketing emails).

  • Processing is necessary to comply with legal obligations.

  • Processing is based on legitimate interests that do not override your privacy rights.

4. How We Use Your Personal Data

Play Fair Sale Games W.L.L uses personal data to:

  • Process your orders, payments and deliveries.

  • Communicate order and shipment updates.

  • Respond to your inquiries and support requests.

  • Improve and personalize your shopping experience.

  • Send marketing or promotional communications (only with your consent).

  • Prevent fraud and protect against unauthorized activity.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site performance, analyze site usage, and support marketing efforts. You may control or disable cookies through your browser settings, though this may affect functionality.

6. Data Security and Protection Measures

To comply with PDPL and protect your personal data, Play Fair Sale Games W.L.L implements appropriate technical and organisational security measures. These include secure servers, encryption, access controls, and regular security assessments to prevent unauthorized access, loss, or disclosure of personal data.

7. Cross-Border Data Transfers

Under Bahrain’s PDPL, personal data transfers outside Bahrain are restricted unless:

  • The destination country has been deemed to provide adequate protection; or

  • You have provided explicit consent; or

  • Appropriate safeguards are in place.

Where required, we will seek your consent for such international transfers and take steps to ensure appropriate protections as mandated under the PDPL.

8. Retention of Personal Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, to satisfy legal obligations, resolve disputes, enforce agreements, and comply with applicable laws.

9. Data Subject Rights Under the PDPL

Under Bahrain’s Personal Data Protection Law, you have the following rights regarding your personal information:

  • Right of access — request confirmation and details of processing activities.

  • Right of correction — correct inaccurate or incomplete data.

  • Right of erasure (right to be forgotten) where lawful grounds permit.

  • Right to object to direct marketing or certain processing activities.

  • Right to withdraw consent at any time.

  • Right to restrict processing and data portability.

To exercise these rights, please contact us using the contact details below.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. Play Fair Sale Games W.L.L does not knowingly collect personal data from children. If we become aware of such data being collected, we will take steps to delete it.

11. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any changes will be published on this page with the updated effective date clearly indicated.

12. Contact Information

If you have questions about this policy or wish to exercise your data rights, contact:

Play Fair Sale Games W.L.L
Trading as: Playbh.com
Email: sales@playbh.com
Phone: +973 6664 4010 / +973 3651 1630
Address: Shop 123, 1st Floor, Saar Mall, Kingdom of Bahrain